Terms of Service

Please read these terms carefully before using our service

Last updated: December 7, 2025

1. Introduction

Welcome to Lenormand Life, operated by Tarotap Ltd. These Terms of Service ("Terms") govern your access to and use of our website, applications, and services (collectively, the "Service"). By accessing or using Lenormand Life, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

2. Acceptance of Terms

By creating an account, accessing, or using any part of our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Tarotap Ltd. We may update these Terms from time to time, and your continued use of the Service after such changes constitutes acceptance of the new Terms.

3. Eligibility

You must be at least 13 years old (or 16 in the European Economic Area) to use our Service. By using Lenormand Life, you represent and warrant that you meet the applicable age requirements and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

4. Account Responsibilities

When you create an account with us, you are responsible for:

  • Providing accurate, current, and complete registration information
  • Maintaining the security and confidentiality of your login credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access or security breach

You may not share your account credentials with others or allow others to access your account. We reserve the right to suspend or terminate accounts that violate these Terms.

5. Acceptable Use

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service in any way that violates any applicable law or regulation
  • Attempt to interfere with, compromise, or disrupt the Service or its servers
  • Use any automated means (bots, scrapers, etc.) to access the Service without permission
  • Impersonate any person or entity or misrepresent your affiliation
  • Transmit any viruses, malware, or other harmful code
  • Attempt to gain unauthorized access to other users' accounts or data
  • Use the Service to harass, abuse, or harm others

6. Intellectual Property

The Service and its original content, features, functionality, design, text, graphics, logos, and trademarks are owned by Tarotap Ltd and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without our prior written consent.

7. User Content

Any content you submit, post, or display through the Service (including reading questions and preferences) remains your property. However, by submitting content, you grant Tarotap Ltd a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display that content solely in connection with providing and improving the Service. You represent that you own or have the necessary rights to share any content you submit.

8. Payment Terms

Certain features of our Service require payment. By purchasing a subscription or credits:

  • You agree to pay all applicable fees and taxes
  • Payments are processed securely through Stripe
  • Subscription fees are billed in advance on a recurring basis
  • Prices are subject to change with reasonable notice
  • All purchases are final unless otherwise stated

9. Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Upon cancellation, you will retain access to premium features until the end of your current billing period. Refund requests are handled on a case-by-case basis. If you believe you are entitled to a refund, please contact us at andy@lenormand.life within 14 days of your purchase.

10. Disclaimer of Warranties

Our Service provides entertainment and spiritual guidance only. Lenormand readings should not be used as a substitute for professional advice in legal, financial, medical, psychological, or other matters requiring expert consultation. The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Tarotap Ltd and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of (or inability to access or use) the Service.

12. Indemnification

You agree to defend, indemnify, and hold harmless Tarotap Ltd and its officers, directors, employees, contractors, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or expenses arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any content you submit to the Service.

13. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect by posting a notice on our Service or sending you an email. Your continued use of the Service after the revised Terms become effective constitutes your acceptance of the changes.

16. Contact Us

If you have any questions about these Terms of Service, please contact us:

Tarotap Ltd

71-75 Shelton Street, Covent Garden

London WC2H 9JQ, United Kingdom

Email: andy@lenormand.life